Service Desk Team Lead

Service Desk Team Lead

Up to £40k

Farnham, Surrey 

middle is partnered with an IT Managed Services Provider (MSP/IT Consultancy) based in Farnham to onboard a Service Desk Team Lead! After placing within the business, we know firsthand how well they treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer looking for the right environment to grow and develop their skills.  

 They love helping their SME clients in the region and are ever-growing, through natural business referrals – all thanks to the great engineers already onsite.

Ideal Skills:

• Proficient experience within Windows environments.

• O365, SharePoint, Exchange and Microsoft Entra ID (Azure Directory) experience. 

• Ability to diagnose and troubleshoot customer issues within a fast-paced environment.

• Hardware knowledge and troubleshooting.

• Understanding of networking principles and protocols – Routers, Switches, connectivity, VLAN

• Previous experience as a Senior or 3rd Line. They will offer the opportunity to move into leadership if you have no proper experience.

If you feel this role is right for you and you thrive in a relaxed and supportive environment, please submit your CV.

 Middle Recruitment Limited is an Equal Opportunities Employer. Middle provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.